Title: Certified Product/Technical Support
America Online (AOL)
via Software Spectrum
America Online (AOL)
via Software Spectrum
Timeline: (January 2001) – (July 2002)
America Online - Software Spectrum
6302 E Martin Luther King Blvd. Tampa, Florida 33619
(813) 637-7000
Facebook: America Online (AOL)
Software / Hardware:
UNIX, Windows NT/2000, Windows 98, Windows 95, Windows ME, Microsoft Office Suite Products, AOL Management Software.
Primary:
· Installation and configuraion of the company’s computer hardware operating systems and applications.
· Maintaining an in-depth level of knowledge regarding product offerings, network capabilities, and position them as strategic solutions in a business environment.
· Delivering efficient customer support on large accounts, with the ability to be proficient in customer-facing systems.
· Installation and configuraion of the company’s computer hardware operating systems and applications.
· Maintaining an in-depth level of knowledge regarding product offerings, network capabilities, and position them as strategic solutions in a business environment.
· Delivering efficient customer support on large accounts, with the ability to be proficient in customer-facing systems.
Software / Hardware:
UNIX, Windows NT/2000, Windows 98, Windows 95, Windows ME, Microsoft Office Suite Products, AOL Management Software.
